Refund policy
Return Policy
At Divine 144, customer satisfaction is important to us. Please review the following policy carefully before making a purchase.
144 Customs Orders
All items sold through 144 Customs are 1-of-1 custom-made products. Because these items are uniquely created and cannot be restocked or resold, 144 Customs does not allow returns, refunds, or exchanges for any reason.
This includes, but is not limited to:
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change of mind
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incorrect size selection
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color or design preference
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order cancellation after production has begun
Please review your order carefully before completing your purchase.
If you have any questions about a 144 Customs item before purchasing, please contact us at help@divine144.store.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery and contact us immediately if your item arrives damaged, defective, or incorrect. We will review the issue and determine the appropriate resolution.
To report an issue, contact us at help@divine144.store within 14 days of delivery and include your order number, a description of the issue, and photos if applicable.
Please do not send any item back without first contacting us. Items returned without prior authorization will not be accepted.
Return correspondence address:
21760 Van Buren Blvd.
Suite 101
Riverside, CA 92518
Gift Cards
We do not accept returns or provide refunds for gift cards.
European Union 14-Day Cooling-Off Period
If your order is being shipped to the European Union, you may have certain rights under applicable consumer protection laws. However, the 14-day cooling-off period generally does not apply to custom-made or personalized items, including all 144 Customs products, except where required by law.
Contact Us
If you have any questions about this Return Policy, please contact us at help@divine144.store.